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E-JURNAL The Effect of Psychological Empowerment on Self-Efficacy, Burnout, Emotional Intelligence, Job Satisfaction, and Individual Performance

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The purpose of this study was to examine and explain the direct relationship effect of
psychological empowerment on individual performance, he direct relationship effect of
psychological empowerment on self-efficacy, burnout, emotional intelligence, and job
satisfaction. In addition, it also aimed at explaining the effect of psychological empowerment
on individual performance through self-efficacy, burnout, emotional intelligence, and job
satisfaction. The population of this study consisted of 563 tour guides. Sample was chosen
based on stratified proportionate random sampling technique, as members of the population in
this study are stratified based on the license they have namely junior, intermediate, and senior.
This study was a survey because the data was collected by a questionnaire distributed to 150
guides as respondents. Data was analyzed using descriptive analyses employing SPSS version
20.0, and inferential analyses employing Generalized Structured Component Analysis (GSCA).
The results of this study confirms that out of 15 hypotheses proposed in this study, 12
hypotheses are accepted or result in significant effects, and 3 hypotheses are rejected result in
non-significant effects, namely (a) self-efficacy on burnout, (b) burnout on emotional
intelligence, and (c) burnout on job satisfaction. The results provide a comprehensive
contribution associated with the activity of tour guides and tourism service in West Nusa
Tenggara.

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Informasi Detail

Judul Seri

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No. Panggil

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Penerbit

: .,

Deskripsi Fisik

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Bahasa

English

ISBN/ISSN

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Klasifikasi

NONE

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Vol. 3, No. 05, (23-34)

Subjek

psychological empowerment, self-efficacy, burnout,

Info Detail Spesifik

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